M25
Customer Services Group Conference
14th
November 2014, London
Call
for speakers
Have
you delivered something genuinely excellent in your organisation? How did you
know it was excellent?
Have
you developed an innovative way of measuring your quality of customer service?
Have
you received a compliance plus rating for an element of Customer Service
Excellence?
Have
you received an award for an element of your customer service?
Have
you received recognition from a customer group about an aspect of your service?
If you can answer yes to any of the above questions we’d love to hear from you. We’re looking for speakers able to deliver in depth presentations for 30-60 mins, but also a range of speed speakers with some quicker contributions, anything from 2-10 minutes! You might want to speak solo or be part of a duo or group. All of your ideas are welcome as we seek to deliver another interesting and innovative conference. If you are interested in speaking please contact erin.caseley@kcl.ac.uk
Matthew Brooke, Angus
Brown, Erin Caseley, Jan Haines, Lis Hannon, Libby Homer & Christina Lewis
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